Support Board
Date/Time: Mon, 03 Feb 2025 22:45:17 +0000
watch list data feed
View Count: 758
| [2019-12-06 15:31:59] |
| User718663 - Posts: 39 |
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hi, hopefully final issue: i have several stocks on my watch list within sc.now, every time i click on the pull down menu, it stays down for 2 seconds and goes back up so im unable to go thru the watch list. |
| [2019-12-06 17:06:45] |
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This has been resolved in the latest Pre-Release. To update, use the following instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-07 00:28:55] |
| User718663 - Posts: 39 |
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hi, ok the watch list thing is fixed but not it keeps saying download failed for the symbol. |
| [2019-12-07 01:42:04] |
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In regards to the failed historical data download, follow the below instructions: ---- Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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