Support Board
Date/Time: Mon, 25 Nov 2024 01:41:41 +0000
1063
View Count: 1123
| [2013-12-26 15:50:57] |
| User39772 - Posts: 311 |
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Hello, since I updated to 1063 it is not possible to open charts or TuS and select the remote instance for feeding these windows as it was possible with the earlier versions.
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| [2013-12-26 17:53:45] |
| User39772 - Posts: 311 |
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The problem has been solved by restarting all applications. The problem that remains is, that no TuS data is received from the second instance that is connected to my data feed. Feature "Use Non_Chart Data from ..." is set, so this can not be the problem. Another issue is that older chart books I created with previous versions of SC seem to not open after the update, so I have to do the whole work again. Is there a way to "import" these chart books ? |
| [2013-12-26 18:16:35] |
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The problem has to do with Windows administrator level access. Refer to the instructions here: http://www.sierrachart.com/index.php?l=doc/MultipleServices.html#SharingWithAdminAccess When you open a Chartbook, is there any error message in the Window >> Show/Hide Message Log displayed relating to it? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-26 18:17:11
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