Support Board
Date/Time: Mon, 03 Feb 2025 20:48:55 +0000
Errors with newer versions
View Count: 615
| [2019-12-02 22:10:12] |
| User863830 - Posts: 23 |
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When I update from version 2006 I get the following error: Chart #5 | Color Bar Based On Alert Condition ID: 0 SubGraphData Array2: Out of bounds array error at Index 0 | 2019-12-02 07:15:17.822 * Array message repeat count limit reached. | 2019-12-02 07:15:17.822 * I've tried versions up to 2020 and same error. |
| [2019-12-02 22:20:41] |
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Unless you notice any other issue you can safely ignore this, but provide the particular Chartbook you are using which causes this and we will resolve it assuming we can reproduce. Instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-02 23:10:13] |
| User863830 - Posts: 23 |
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This is one of my chartbooks that generates the error messages.
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Private File Attachment Deleted. |
| [2019-12-03 12:51:23] |
| User863830 - Posts: 23 |
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It's impossible to ignore because the error message pops up every 30 seconds and covers my charts while I'm trading.
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| [2019-12-03 14:33:43] |
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This is resolved. Update Sierra Chart with Help >> Download Prerelease. Refer to: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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