Support Board
Date/Time: Tue, 04 Feb 2025 03:40:17 +0000
OEC Market if touched order
View Count: 1199
[2019-12-02 19:48:08] |
User450179 - Posts: 105 |
HI, I sent you guys a heads up about how the order type for the MIT order was not working properly because I could not slide it on my charts to replace it. Your response at the time was oh yes we see a problem but we are going to just delete this order type. At the time if didnt matter to me that much, but I am now seeing that I miss the MIT order type. Can you turn it back on please even if i have to manually cancel and replace it instead of sliding it? thanks in advance |
[2019-12-20 19:35:31] |
User450179 - Posts: 105 |
if i notice other issues with the product should i be afraid to mention it to you for fear that the functionality wont be fixed and because many dont use it it will just be deleted? just looking to have it turned backon it you guys shut it of within seconds of saying we are not going to use that functionality anymore?
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[2019-12-23 17:52:52] |
Sierra Chart Engineering - Posts: 104368 |
MIT orders for Gain Capital will be supported again in the next release. if i notice other issues with the product should i be afraid to mention it to you for fear that the functionality wont be fixed and because many dont use it it will just be deleted? In general, this is rare that we would do that. But sometimes if there is something that does not work well and is unresolvable and cannot be properly supported in rare cases it could be removed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-23 17:53:07
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[2019-12-24 14:24:55] |
User450179 - Posts: 105 |
THAT is the best CHRISTMAS PRESENT I could have ever received. THANK YOU THANK YOU THANK YOU ! Have a fantastic Holiday and keep up the great work |
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