Support Board
Date/Time: Mon, 03 Feb 2025 19:58:54 +0000
Datafeed is not live tonight
View Count: 628
| [2019-12-02 00:19:59] |
| User455308 - Posts: 19 |
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My datafeed is not live tonight when I logged in. I contacted AMP and they said there is no linkage to any feed and asked to submit the live trading platform setup. I am unsure what is happening as I have a default auto renewal. This renewal was auto since I converted to Sierra Denali routing. What makes matter worse is I have an open position overnight which I wanted it close and I can't due to this incident. Need the feed to be established urgently.
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| [2019-12-02 00:25:39] |
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This is now resolved. The data feed will restart in a few minutes. We are looking into why the problem happened.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-02 04:45:28
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