Support Board
Date/Time: Mon, 03 Feb 2025 19:48:49 +0000
Sierra Chart crashes when scrolling a Quote Board
View Count: 854
| [2019-11-28 15:18:29] |
| User816220 - Posts: 80 |
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Sierra Chart version 2017 crashes with a stack overflow (exception 0xc00000fd) when scrolling in a specifically sized Quote Board. 1. Open Sierra Chart in safe mode 2. Create a new Quote Board 3. Add a symbol (ESZ19) 4. Resize the Quote Board so that: a.) all columns are fully visible b.) the first empty row beneath the symbol is partially visible c.) nothing below the first empty row is visible 5. Place the mouse cursor in the Quote Board window and attempt to scroll with the mouse wheel |
| [2019-11-28 15:52:02] |
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We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-28 16:29:17] |
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We are not able to reproduce this, but we can make an educated assumption about why it might be happening and we will add a check to prevent this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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