Support Board
Date/Time: Mon, 25 Nov 2024 02:02:30 +0000
no data in YM historical charts
View Count: 1472
| [2013-12-24 09:51:34] |
| natanibz - Posts: 134 |
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Hello, i have not data in YM historical charts. NQ and ES are ok. i use CTS. i have attached an image. Thanks |
 YM.CME_20140300_YMH4.CME_E [C] Daily #8 41632.409.png / V - Attached On 2013-12-24 09:51:00 UTC - Size: 52.84 KB - 446 views YM.CME_20140300_YMH4.CME_E [C] Weekly #14 41632.41.png / V - Attached On 2013-12-24 09:51:07 UTC - Size: 29.61 KB - 449 views |
| [2013-12-24 10:20:27] |
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Update the symbol settings as explained in this section here: https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings After this go to Edit >> Download Data for All Historical Charts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-24 11:33:27] |
| natanibz - Posts: 134 |
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Have i to press also the Full Reset button? i have only press the Update From Server button and then Download data for all historical chart but it dont download data for YM. The message log: Unable to determine the symbols and settings necessary to load YM#.dly as a continuous contract. Make sure Symbol Settings exist and are correct for this symbol in Global Settings >> Symbol Settings. | 2013-12-24 05:17:51 |
| [2013-12-25 02:55:07] |
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No. Just use the Update from Server button. We did not realize you are using YM#. we have now implemented the proper symbol settings for this to work. So at this time, use the Update From Server button. And re-download the data again. With the YM#, do not use the Continuous Futures Contract option. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-25 02:55:36
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| [2013-12-25 16:40:06] |
| natanibz - Posts: 134 |
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I have not still data in historical charts, now also in NQ and ES. I am using YMH14 with the Continuous Futures Contract option, also for NQ and ES. The YM# is in another chartbook that i use with SC Historical Data (data), i was wrong to attached that line of the Message Log. I have this problem with CTS. Date Time Of Last Edit: 2013-12-25 17:01:15
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| [2013-12-26 08:49:12] |
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This problem may be related to the development we are doing in the latest prerelease with the Continuous Futures Contract option. We will have this all finalized later today and put out a new version. We see you are using the latest release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-26 16:48:37] |
| natanibz - Posts: 134 |
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I have resolved the problem, but now i have another problem only with YM historical chart. I have attached an image. Thanks. |
| YM.CME_20140300_YMH4.CME_E [C] Weekly #1 41634.695.png / V - Attached On 2013-12-26 16:48:25 UTC - Size: 37.21 KB - 406 views |
| [2013-12-28 09:33:21] |
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Update Sierra Chart to version 1066. There was a problem with the CTS FIX symbol settings. We have corrected some of them. There may also be some data errors in the chart data. Update the symbol settings according to the instructions here: https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings After this re-download the data in the chart by going to Edit >> Delete All Data and Download. Press No when prompted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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