Support Board
Date/Time: Mon, 25 Nov 2024 02:10:59 +0000
Swing Hi/Lo on Ratio Charts
View Count: 1435
| [2013-12-23 19:40:41] |
| bekitz - Posts: 26 |
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I'm having an issue with using the Swing Hi/Lo study on spread ratio charts. The problem does not exist on spread diff charts. Study uses Hi/Lo strength of 5. Running current version 1062. Link to Spread/Diff chart image: http://www.sierrachart.com/image.php?l=1387827467194.png Link to Spread/Ratio chart image: http://www.sierrachart.com/image.php?l=1387827526177.png |
| [2013-12-23 20:02:20] |
| bekitz - Posts: 26 |
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Why was this flagged as "User Discussion"??????
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| [2013-12-24 01:07:03] |
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This is an advanced configuration question which is getting close to being outside the scope of our support. We will do our best to help with this, but we do not have time to get to this until January. We have too much of a backlog now. We will also need to get your Chartbook that demonstrates the problem. Here are the instructions to provide it: https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-24 01:23:53] |
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We know what the problem is. Set the Price Display Format in Chart >> Chart Settings to .0001.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-24 05:31:33] |
| bekitz - Posts: 26 |
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That did the trick!! Thank you much. I appreciate the help given your backlog of chores.
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