Support Board
Date/Time: Mon, 25 Nov 2024 03:50:28 +0000
1063 nq mapping
View Count: 2232
| [2013-12-23 19:12:50] |
| Bedhog - Posts: 179 |
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Did not have any trouble with NG today. Went to place a trade in the NQ and got filled at 3556.50 and immediately got taken out at 355674.99. I performed a full symbol reset and restarted the platform. This behaviour is still happening both long and short. NG.CME_20140100_NGF4.CME_NY 4469 4470 2013-12-23 09:49:10 2013-12-23 12:21:29 1 1 1 390.00, 39 -10.00, -1 97.50% 5.00% 2.50% 0.00, 0 610.00, 61 70.00, 7 70.00, 7 0.00, 0 Long [Sim]NG.CME_20140100_NGF4.CME_NY 4469 4476 2013-12-23 09:49:33 2013-12-23 09:51:09 1 1 2 70.00, 7 0.00, 0 100.00% 100.00% 100.00% 0.00, 0 650.00, 65 40.00, 4 50.00, 5 0.00, 0 Long [Sim]NG.CME_20140100_NGF4.CME_NY 4469 4473 2013-12-23 09:49:33 2013-12-23 09:50:15 1 1 2 50.00, 5 0.00, 0 100.00% 80.00% 80.00% 0.00, 0 -14084089.69, -2816818 -14084739.69, -2816948 0.00, 0 -14084739.69, -2816948 Short [Sim]NQ.CME_20140300_NQH4.CME_Eq 3556.50 355674.99 2013-12-23 13:00:10 2013-12-23 13:00:10 2 2 2 0.00, 0 -14084739.69, -2816948 0.00% 0.00% -100.00% 0.00, 0 -14085089.69, -2817018 -1000.00, -200 14081759.69, 2816352 -1000.00, -200 Short [Sim]NQ.CME_20140300_NQH4.CME_Eq 355599.99 355624.99 2013-12-23 13:00:24 2013-12-23 13:00:24 2 2 2 14081759.69, 2816352 -1000.00, -200 99.99% 0.00% -0.01% 0.00, 0 -21126469.53, -4225294 -7041379.84, -1408276 0.00, 0 -7041379.84, -1408276 Short [Sim]NQ.CME_20140300_NQH4.CME_Eq 3556.00 355624.99 2013-12-23 13:00:32 2013-12-23 13:00:32 1 1 1 0.00, 0 -7041379.84, -1408276 0.00% 0.00% -100.00% 0.00, 0 -21126969.53, -4225394 -500.00, -100 7041369.84, 1408274 -500.00, -100 Short [Sim]NQ.CME_20140300_NQH4.CME_Eq 355624.99 355649.99 2013-12-23 13:01:40 2013-12-23 13:01:40 1 1 1 7041369.84, 1408274 -500.00, -100 99.99% 0.00% -0.01% 0.00, 0 -28169834.37, -5633967 -7042864.84, -1408573 0.00, 0 -7042864.84, -1408573 Short [Sim]NQ.CME_20140300_NQH4.CME_Eq 3556.75 355699.99 2013-12-23 13:01:43 2013-12-23 13:01:43 1 1 1 0.00, 0 -7042864.84, -1408573 0.00% 0.00% -100.00% 0.00, 0 -28170334.37, -5634067 -500.00, -100 7042364.84, 1408473 -500.00, -100 Short [Sim]NQ.CME_20140300_NQH4.CME_Eq 355674.99 355699.99 2013-12-23 13:03:49 2013-12-23 13:03:50 1 1 1 7042364.84, 1408473 -500.00, -100 99.99% 0.00% -0.01% 0.00, 0 -21127484.53, -4225497 7042849.84, 1408570 7042849.84, 1408570 -5.00, -1 Long [Sim]NQ.CME_20140300_NQH4.CME_Eq 3557.50 355699.99 2013-12-23 13:05:53 2013-12-23 13:05:53 1 1 1 7042849.84, 1408570 -5.00, -1 100.00% 100.00% 100.00% 0.00, 0 |
| [2013-12-26 00:29:42] |
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Open a new chart for that symbol and try again. If you still have trouble, post an image of the chart, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-26 14:58:39] |
| Bedhog - Posts: 179 |
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It is still happening today. v1064 after a full symbol reset, new chartbook, new 1m chart with no studies. SIM, CTS, SC RTDF http://www.sierrachart.com/image.php?l=1388069742662.png All of the daily charts are doing this. Using GC as an example: Studies: Daily OHLC and 3MAs. Also deleted all ..\data\gc* files and tried a new blank chartbook with same results. http://www.sierrachart.com/image.php?l=1388070502709.png CL http://www.sierrachart.com/image.php?l=1388071177149.png Date Time Of Last Edit: 2013-12-26 15:21:07
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| [2013-12-26 21:16:17] |
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We have the problem resolved for GC and CL. We still need to do testing for NQ. Update the symbol settings as explained here: https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-27 14:05:28] |
| Bedhog - Posts: 179 |
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SC 1065. CL GC NQ appear to be fine. 6E and NG still need some help. http://www.sierrachart.com/image.php?l=1388153118125.png http://www.sierrachart.com/image.php?l=1388155761868.png Date Time Of Last Edit: 2013-12-27 14:50:21
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| [2013-12-29 22:29:16] |
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These are resolved. Update the symbol settings as explained here: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-30 03:22:37] |
| Bedhog - Posts: 179 |
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I use 1 chartbook with multiple charts and 1 QuoteBoard to quickly switch between symbols. It does not seem to matter if I choose the symbols from the QuoteBoard or Find them manually. These are the remaining symbols that do not open and have a mismatched historical chart, looks like something to do with decimal places and cts not using them. It is causing trouble because I use the Daily OHLC on the historical chart and overlay it on all the intraday charts. 6B ES GC http://www.sierrachart.com/image.php?l=1388373576405.png SI ZB ZN Thank you. Date Time Of Last Edit: 2013-12-30 03:28:03
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| [2013-12-30 03:36:02] |
| T44 - Posts: 363 |
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These instructions worked for me on 1066: http://www.sierrachart.com/index.php?l=doc/doc_IntradayDataEditor.html#DeletingDataFile http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RefreshWithData |
| [2013-12-30 11:08:20] |
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Did you "Apply" the symbol settings in the existing charts? This is explained here: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings Clearly that is the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-30 13:50:46] |
| Bedhog - Posts: 179 |
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Yes. Lets work on GC. The daily chart values area window shows incorrect data and the last candle is tooo high. 2013/12/27, O,H,L,Last 1210.0, 1218.9, 1208.5, 1214.0 2013/12/30, O,H,L,Last 1213.8, 12158.0, 1200.2, 12037.0 If I edit the historical data, the last day shows correct data. 2013/12/20, 1189, 1206.9, 1188, 1203.7, 138710, 234037 2013/12/23, 1202.5, 1205.6, 1191.8, 1197, 84975, 230994 2013/12/24, 1197.8, 1205.1, 1195.5, 1203.3, 43489, 228429 2013/12/26, 1203.8, 1215.4, 1200.5, 1212.3, 54652, 223741 2013/12/27, 1210.9, 1218.9, 1208.5, 1214, 83755, 222800 2013/12/30, 1213.8, 1215.8, 1200.2, 1203.8, 36316, 0 GC.CME_20140200_GCG4.CME_CO is the symbol in the QuoteBoard. It shows last:12037.0, high:12158.0, low:12002.0 I've pressed Reset, Apply, Update, Apply, Delete and Download, deleted all GC* files, updated to the latest pre-release. Not sure what else I can do. |
| [2013-12-30 23:37:37] |
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We have not forgotten about this. We are still going to look into it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-31 07:34:58] |
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We finally got this resolved. Please perform an "Update" of the symbol settings. We assume by now you know how to do this. We apologize for the delay, we just have so much to do and so many services and symbols to work with. There are a lot of settings per symbol, a lot of considerations and it takes time to work out all of the details to determine what exactly the problem is. There was one small setting that was missing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-31 20:23:44
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| [2013-12-31 15:04:50] |
| Bedhog - Posts: 179 |
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The quoteboard, daily chart, and intraday charts look fine in GC and NQ and NG AND CL. I still got funky fills in all instruments. Cum P/L (T) Profit/Loss (T) Runup (T) Max Open Loss (T) Trade Type Symbol Avg Entry Price Avg Exit Price Entry DateTime Exit DateTime Entry Quantity Exit Quantity Max Open Quantity Max Open Profit (T) Drawdown (T) Entry Efficiency Exit Efficiency Total Efficiency Commission (T) 8631200.00, 863120 8631200.00, 863120 8631200.13, 863120 -80.00, -8 Long [Sim]GC.CME_20140200_GCG4.CME_CO 1199.0 11988.0 2013-12-31 09:00:35 2013-12-31 09:00:35 8 8 8 8631200.13, 863120 -80.00, -8 100.00% 100.00% 100.00% 0.00, 0 66415958.73, 13283192 56695238.73, 11339048 56695238.73, 11339048 0.00, 0 Long [Sim]NQ.CME_20140300_NQH4.CME_Eq 3579.75 357924.99 2013-12-31 09:30:57 2013-12-31 09:30:57 8 8 8 56695238.73, 11339048 0.00, 0 100.00% 100.00% 100.00% 0.00, 0 INV INV 0.00, 0 0.00, 0 Short [Sim]NG.CME_20140200_NGG4.CME_NY 4.293 4294.000 2013-12-31 09:36:47 2013-12-31 09:36:48 8 8 8 21474837.49, 2147484 INV 0.00% 33.33% -133.33% 0.00, 0 INV 78265360.00, 7826536 78265360.03, 7826536 -80.00, -8 Long [Sim]CL.CME_20140200_CLG4.CME_NY 98.83 9882.00 2013-12-31 09:39:00 2013-12-31 09:39:01 8 8 8 78265359.95, 7826536 -80.00, -8 100.00% 100.00% 100.00% 0.00, 0 Thanks for your hard work on this. I'm done for a while. Date Time Of Last Edit: 2013-12-31 15:41:09
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| [2014-01-01 00:48:07] |
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The market is not open now so we can only do a limited amount of testing. However with the testing we have done, we cannot reproduce the problem and with the code review we have done, we can see no reason for a problem. So it is not seem like there is a problem but we will test when the market opens again. Our recommendation is to open a new chart and try submitting orders and see if the fill prices are correct. There definitely should not be any trouble with live trading. The way that works is different. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-01 00:48:24
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| [2014-01-02 13:53:29] |
| Bedhog - Posts: 179 |
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Same thing with GC today. New empty chart after full reset. 3296030.00, 329603 1098620.00, 109862 1098620.02, 109862 -10.00, -1 Long [Sim]GC.CME_20140200_GCG4.CME_CO 1220.8 12207.0 2014-01-02 07:48:02 2014-01-02 07:48:02 1 1 1 1098620.02, 109862 -10.00, -1 100.00% 100.00% 100.00% 0.00, 0 I would like to go back to live/cts topstep. Have the OCO issues been resolved? |
| [2014-01-02 15:18:52] |
| Bedhog - Posts: 179 |
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Here is my first attempt with a "live" trade. Trade Order Error - CTS order update (Rejected). Info: Market not found: CME_20140200_NGG4. Internal Order ID: 15385. Service Order ID: 15385.484355.. Symbol: NG.CME_20140200_NGG4.CME_NY | 2014-01-02 09:15:31 This is an attempt an hour later. V1069, full reset, update from server, apply global symbol settings in each window. Trade Order Error - CTS order update (Rejected). Info: Market not found: CME_20140200_NGG4. Internal Order ID: 15388. Service Order ID: 15388.484360.. Symbol: NG.CME_20140200_NGG4.CME_NY | 2014-01-02 10:02:32 Cannot trade sim, cannot trade combine. Date Time Of Last Edit: 2014-01-02 16:04:38
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| [2014-01-02 22:50:04] |
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We have tracked down the problem with the invalid fill prices when in Sierra Chart Trade Simulation Mode when using CTS T4. We are going to be putting out a new release in a couple of hours which solves this. The OCO order support with CTS T4 does work and the one issue that did exist with it in the past was resolved about two months ago. Trade Order Error - CTS order update (Rejected). Info: Market not found: CME_20140200_NGG4. Internal Order ID: 15388. Service Order ID: 15388.484360.. Symbol: NG.CME_20140200_NGG4.CME_NY | 2014-01-02 10:02:32 Or if you want us to help you with it, then send us your Sierra Chart Message Log using the Send For Analysis button and let us know when that is done and we will forward the issue over to CTS. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-02 22:50:29
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