Support Board
Date/Time: Mon, 03 Feb 2025 15:54:11 +0000
data feed not working
View Count: 648
| [2019-11-19 03:26:36] |
| User718663 - Posts: 39 |
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hi, purchased data feed from sc, but prices are not moving.meaning, when market was open prices were frozen. Reading Internal Order ID file. | 2019-11-18 06:50:42.201 Reading Trade Orders file. | 2019-11-18 06:50:42.299 Reading Trade Positions file. | 2019-11-18 06:50:42.300 Reading Account Balance file. | 2019-11-18 06:50:42.301 UDPListener (1396). Port 22903 | Listening on UDP port 22903. | 2019-11-18 06:50:42.321 Software version: 2007 64-bit | 2019-11-18 06:50:42.323 Usage end date: 2019-12-11 | 2019-11-18 06:50:42.323 Enabled for: Advanced Features 2. | 2019-11-18 06:50:42.323 Enabled for: Sierra Chart Historical Data Service. | 2019-11-18 06:50:42.323 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-11-18 06:50:42.323 Current selected Data/Trading service: SC Data - All Services | 2019-11-18 06:50:42.323 Custom symbol settings values: disabled | 2019-11-18 06:50:42.323 Chart Update Interval: 500 | 2019-11-18 06:50:42.323 Intraday Data Storage Time Unit: 0 | 2019-11-18 06:50:42.323 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-11-18 06:50:42.323 2019-11-18 06:50:42 Local computer time | 2019-11-18 06:50:42.323 2019-11-18 14:50:42 Local computer time in UTC | 2019-11-18 06:50:42.323 2019-11-18 06:50:42 Local computer time in SC Time Zone | 2019-11-18 06:50:42.323 2019-11-18 14:50:43 Server time in UTC | 2019-11-18 06:50:42.323 Local computer UTC time and Server UTC time difference: 2 seconds. | 2019-11-18 06:50:42.324 Program path: C:\SierraChart\ | 2019-11-18 06:50:42.324 Data Files path: C:\SierraChart\Data\ | 2019-11-18 06:50:42.324 OS Version Number: 10.0 | 2019-11-18 06:50:42.325 Locale Setting: C | 2019-11-18 06:50:42.325 DLLs: RelativeVolumePaintBar_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-11-18 06:50:42.326 Created the DTC Protocol server. | 2019-11-18 06:50:42.346 DTC Protocol Server listening on port 11099. | 2019-11-18 06:50:42.348 Created the DTC Protocol historical data server. | 2019-11-18 06:50:42.348 HD Server Manager | Listening on port 11098 | 2019-11-18 06:50:42.350 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2019-11-18 06:50:42.351 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-11-18 06:50:42.385 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-11-18 06:50:42.545 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-11-18 06:50:42.546 Received 5 login tokens. | 2019-11-18 06:50:43.010 Symbol settings MD5 received. Request ID: 1. | 2019-11-18 06:50:46.258 Symbol settings are up-to-date for scdataallservices. | 2019-11-18 06:50:46.258 SC Data - All Services | Connected to data server. | 2019-11-18 15:21:21.564 Triggering next historical data download in queue. | 2019-11-18 15:21:21.565 Triggering next historical data download in queue. | 2019-11-18 15:21:21.565 Triggering next historical data download in queue. | 2019-11-18 15:21:21.565 Triggering next historical data download in queue. | 2019-11-18 15:21:21.565 Symbol settings MD5 received. Request ID: 4. | 2019-11-18 15:21:21.998 Requested symbol settings for service code scdataallservices. Request ID: 5. | 2019-11-18 15:21:21.998 SC Data - All Services | Starting real-time market data updates for: ROKU. ID: 1 Service code: equities.us | 2019-11-18 15:21:22.036 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ROKU | 2019-11-18 15:21:22.036 SC Data - All Services | Requesting security definition data for: ROKU. ID: 1 | 2019-11-18 15:21:22.036 Added historical Intraday data request for ROKU to the queue. | 2019-11-18 15:21:22.036 Intraday data recording state for symbol ROKU is set to download 'Pending'. | 2019-11-18 15:21:22.036 Triggering next historical data download in queue. | 2019-11-18 15:21:22.036 Delaying start of download for ROKU | 2019-11-18 15:21:22.098 Symbol settings received. Request ID: 5. | 2019-11-18 15:21:26.584 HD Request # 9 | Downloading Intraday chart data for ROKU to the file ROKU.scid. Service: equities.us | 2019-11-18 15:21:27.986 HD Request # 9 | Download start date-time: 2019-11-18 15:21:16.000 | 2019-11-18 15:21:27.988 HD Request # 9 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2019-11-18 15:21:27.988 Socket (2) | Creating socket. | 2019-11-18 15:21:28.106 Socket (2) | Connecting to IP: 8.18.161.133. | 2019-11-18 15:21:28.106 HD Request # 9 | Setting DTC encoding to Binary VLS | 2019-11-18 15:21:28.237 HD Request # 9 | Sending historical data logon request message. | 2019-11-18 15:21:28.237 HD Request # 9 | Requesting Intraday data. Start date-time: 2019-11-18 15:21:16. Record interval: 0. Symbol: ROKU | 2019-11-18 15:21:28.297 HD Request # 9 | Decompressing data. | 2019-11-18 15:21:28.358 Socket (2) | CloseSocket call. | 2019-11-18 15:21:28.359 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-11-18 15:21:28.359 Historical data download thread signaled to stop. | 2019-11-18 15:21:28.359 HD Request # 9 | Received 1 record from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for ROKU | 2019-11-18 15:21:28.359 HD Request # 9 | Completion time: 0s | 2019-11-18 15:21:28.360 HD Request # 9 | Intraday data download complete for ROKU. Unique request ID: 8 | 2019-11-18 15:21:28.360 Removed historical data download ID 8 | 2019-11-18 15:21:28.360 Real-time Intraday chart data file updates started for ROKU | 2019-11-18 15:21:28.360 Intraday chart data file opened for ROKU | 2019-11-18 15:21:28.360 Triggering next historical data download in queue. | 2019-11-18 15:21:28.360 Socket (2) | Socket gracefully closed by remote side. | 2019-11-18 15:21:28.424 Socket (2) | Closed. | 2019-11-18 15:21:28.424 Date Time Of Last Edit: 2019-11-19 03:42:18
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| [2019-11-19 15:30:50] |
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This has been answered here: data Do you want us to activate the US equities exchange for you for real-time data? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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