Support Board
Date/Time: Mon, 03 Feb 2025 16:00:13 +0000
4 times and not way to upgrade to current version
View Count: 578
| [2019-11-18 17:04:34] |
| User657945 - Posts: 226 |
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I try and I sent out "sent log to support" to upgrade to current version but the procedure stop at last files to download and did not go over. It did happen in the past to and after 1 hour or so I downloaded and worked but there's must besomething wrong somewhere. thx
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| [2019-11-18 17:12:01] |
| User657945 - Posts: 226 |
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Update worked out but not with current version only with prerelease2012
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| [2019-11-18 17:32:00] |
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We will look into this. We are also adding an alternative server for installing the software in case there is a connectivity issue to the primary server. This will be out later today .
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-21 04:45:36] |
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If you are still not running the latest version, try updating Sierra Chart again: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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