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Date/Time: Mon, 03 Feb 2025 15:55:24 +0000



SC running really slow since upgrade

View Count: 568

[2019-11-18 09:40:33]
NigelDams - Posts: 9
Hi there - I received a message this morning about an upgrade to the newest version, so I did, and now I wish I hadn't. Every operation is taking way too long, like 2 seconds between mouse-click and response. The machine isn't thrashing, as you can see by the attached screenshot.


I'm sure this is caused by the upgrade though, as it's been fine till this morning.


Any insight much appreciated
imageCapture.PNG / V - Attached On 2019-11-18 09:40:07 UTC - Size: 54.69 KB - 255 views
[2019-11-18 12:00:33]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 30:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

If you are using the OpenGL option, then disable that:
https://www.sierrachart.com/index.php?page=doc/GraphicsSettings.html#UseOpenGLFforChartGraphics
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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