Support Board
Date/Time: Mon, 03 Feb 2025 14:01:19 +0000
new user - data feed activation issue
View Count: 577
| [2019-11-15 12:07:44] |
| User272030 - Posts: 9 |
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New user of Sierra Chart and logging into the SC software and account web page fine, but in my SC Account Control Panel >> Activate Services web page, I have a "ToDo Activate Denali Feed..." required step. When I click the link, the Denali Data Feed page showing the available exchanges shows '!' under trading account required... no 'activate' button. My Account Control Panel >> Trading Accounts page on SC does correctly list my new trading account thru AMP though. What do I need to do to get the activate buttons to show?
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 Capture.JPG / V - Attached On 2019-11-15 12:06:11 UTC - Size: 30.22 KB - 229 views |
| [2019-11-15 23:36:53] |
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It looks like you got this figured out, as the Full CME Group with Market Depth is now activated. If you are still having issues, let us know.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-16 14:53:20] |
| User272030 - Posts: 9 |
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yes, thank you. Great service!
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