Support Board
Date/Time: Mon, 25 Nov 2024 02:10:55 +0000
TFH4 Order Rejection
View Count: 1115
| [2013-12-20 17:37:25] |
| infpz - Posts: 826 |
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Please see the picture, any idea what would cause this? I am able to place orders from the AT DOM with no issue. Only orders placed from Sierra are seeing this. He is using an external copy of Sierra.
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LF1.png| [2013-12-20 19:45:26] |
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It is hard for us to say. The TransAct log file has to be checked. This will be the one within the Sierra Chart installation folder. We just did a test now and successfully submitted an order for TF March 2014. This was using the latest Sierra Chart version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-20 19:45:54
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