Support Board
Date/Time: Mon, 03 Feb 2025 10:12:06 +0000
Denali configuration problem. I can't trade.
View Count: 549
| [2019-11-05 09:00:16] |
| GiovanniD - Posts: 41 |
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Hi, I followed step by step the documentation to configure Denali (previously I had CQG) but it does not work properly. I set the Data/Trade service (you can see the attached picture), I have done the "Translate Symbol To Current Service" in Edit menu, the program downloaded the data and update correctly the charts, but it not receive the real time data.. the DOM is empty.. what is wrong in the configuration? I am an AMP customer. Thank's |
 sierra assist1.jpg / V - Attached On 2019-11-05 08:58:46 UTC - Size: 125.16 KB - 265 views |
| [2019-11-05 12:58:16] |
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AMP failed to activate the exchange. Please contact them to tell them to activate the exchanges you want real-time market data for.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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