Support Board
Date/Time: Mon, 03 Feb 2025 08:05:09 +0000
Problem with Rithmic data login
View Count: 710
| [2019-11-01 19:15:06] |
| User28706 - Posts: 23 |
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I am trying to connect to the Rithmic paper trading server. The login credentials are correct because I am able to login into RTrader. Here is the message that I received. Reading Internal Order ID file. | 2019-11-01 15:12:31.138 Reading Trade Orders file. | 2019-11-01 15:12:31.210 Reading Trade Positions file. | 2019-11-01 15:12:31.210 Reading Account Balance file. | 2019-11-01 15:12:31.210 UDPListener (1440). Port 22904 | Listening on UDP port 22904. | 2019-11-01 15:12:31.322 Software version: 2006 64-bit | 2019-11-01 15:12:31.322 Usage end date: 2019-11-30 | 2019-11-01 15:12:31.322 Enabled for: Sierra Chart Historical Data Service. | 2019-11-01 15:12:31.322 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2019-11-01 15:12:31.322 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-11-01 15:12:31.322 Current selected Data/Trading service: Rithmic Trading | 2019-11-01 15:12:31.322 Custom symbol settings values: enabled | 2019-11-01 15:12:31.322 Chart Update Interval: 500 | 2019-11-01 15:12:31.322 Intraday Data Storage Time Unit: 0 | 2019-11-01 15:12:31.322 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-11-01 15:12:31.322 2019-11-01 15:12:31 Local computer time | 2019-11-01 15:12:31.322 2019-11-01 19:12:31 Local computer time in UTC | 2019-11-01 15:12:31.322 2019-11-01 15:12:31 Local computer time in SC Time Zone | 2019-11-01 15:12:31.322 2019-11-01 19:12:30 Server time in UTC | 2019-11-01 15:12:31.322 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-11-01 15:12:31.322 Program path: C:\SierraChart\ | 2019-11-01 15:12:31.322 Data Files path: C:\SierraChart\Data\ | 2019-11-01 15:12:31.322 OS Version Number: 10.0 | 2019-11-01 15:12:31.323 Locale Setting: C | 2019-11-01 15:12:31.323 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2019-11-01 15:12:31.323 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-11-01 15:12:31.350 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-11-01 15:12:31.443 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-11-01 15:12:31.443 Received 5 login tokens. | 2019-11-01 15:12:31.741 Symbol settings MD5 received. Request ID: 1. | 2019-11-01 15:12:31.851 Requested symbol settings for service code rithmic.trading. Request ID: 2. | 2019-11-01 15:12:31.851 Symbol settings received. Request ID: 2. | 2019-11-01 15:12:32.486 Rithmic Trading | Port for executable: 54473 | 2019-11-01 15:12:36.822 Listening socket (1456). Port 54473 | Closed. | 2019-11-01 15:12:36.822 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-11-01 15:12:36.823 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-01 15:12:36.824 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-11-01 15:12:36.824 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-01 15:12:36.824 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:36.824 DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:36.862 Rithmic Trading | Disconnected. | 2019-11-01 15:12:36.862 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:36.862 Rithmic Trading | Port for executable: 54474 | 2019-11-01 15:12:38.868 Listening socket (1116). Port 54474 | Closed. | 2019-11-01 15:12:38.868 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-11-01 15:12:38.870 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-01 15:12:38.870 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-11-01 15:12:38.870 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-01 15:12:38.870 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:38.870 DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:38.881 Rithmic Trading | Disconnected. | 2019-11-01 15:12:38.881 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:38.881 Rithmic Trading | Port for executable: 54475 | 2019-11-01 15:12:40.900 Listening socket (1116). Port 54475 | Closed. | 2019-11-01 15:12:40.900 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-11-01 15:12:40.901 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-01 15:12:40.901 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-11-01 15:12:40.901 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-01 15:12:40.901 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:40.901 DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:40.912 Rithmic Trading | Disconnected. | 2019-11-01 15:12:40.912 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:40.912 Rithmic Trading | Port for executable: 54476 | 2019-11-01 15:12:42.915 Listening socket (1116). Port 54476 | Closed. | 2019-11-01 15:12:42.915 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-11-01 15:12:42.917 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-01 15:12:42.917 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-11-01 15:12:42.917 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-01 15:12:42.917 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:42.917 DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:42.928 Rithmic Trading | Disconnected. | 2019-11-01 15:12:42.928 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:42.928 Rithmic Trading | Port for executable: 54477 | 2019-11-01 15:12:44.929 Listening socket (1116). Port 54477 | Closed. | 2019-11-01 15:12:44.929 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-11-01 15:12:44.930 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-01 15:12:44.930 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-11-01 15:12:44.930 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-01 15:12:44.930 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:44.930 DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:44.943 Rithmic Trading | Disconnected. | 2019-11-01 15:12:44.943 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:44.943 Rithmic Trading | Port for executable: 54478 | 2019-11-01 15:12:46.942 Listening socket (1116). Port 54478 | Closed. | 2019-11-01 15:12:46.942 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-11-01 15:12:46.943 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-01 15:12:46.944 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-11-01 15:12:46.944 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-01 15:12:46.944 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:46.944 DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:46.956 Rithmic Trading | Disconnected. | 2019-11-01 15:12:46.956 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:46.956 Rithmic Trading | Port for executable: 54479 | 2019-11-01 15:12:48.982 Listening socket (1116). Port 54479 | Closed. | 2019-11-01 15:12:48.982 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-11-01 15:12:48.983 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-01 15:12:48.984 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-11-01 15:12:48.984 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-01 15:12:48.984 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:48.984 DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:49.034 Rithmic Trading | Disconnected. | 2019-11-01 15:12:49.034 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:49.034 Rithmic Trading | Port for executable: 54480 | 2019-11-01 15:12:51.036 Listening socket (1116). Port 54480 | Closed. | 2019-11-01 15:12:51.036 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-11-01 15:12:51.038 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-01 15:12:51.038 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-11-01 15:12:51.038 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-01 15:12:51.038 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:51.038 DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:51.049 Rithmic Trading | Disconnected. | 2019-11-01 15:12:51.049 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:51.049 File >> Disconnect selected. | 2019-11-01 15:12:51.305 DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:51.305 Rithmic Trading | Disconnected. | 2019-11-01 15:12:51.305 |
| [2019-11-01 19:22:11] |
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Run the Sierra Chart installer again with Help >> Download Current Version and enable the "Install Optional Components" Option.
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