Support Board
Date/Time: Mon, 03 Feb 2025 17:15:31 +0000
TD AmeriTrade
View Count: 711
| [2019-10-28 15:50:45] |
| User168596 - Posts: 10 |
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Hi, I have TD Ameritrade Real account, I try to log on sierra and the connection is ok but to download the data for intraday and historical is not working. what can I do in order to works. REgards... |
| [2019-10-29 05:44:39] |
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Go to one of the charts you are having a problem with and follow the instructions below: ----- Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-23 03:58:55] |
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Be aware that Ameritrade support is coming to an end at the end of December 2019 and the alternatives available : IMPORTANT: TD Ameritrade Support to End December 31, 2019 | Post: 198482 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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