Support Board
Date/Time: Mon, 03 Feb 2025 04:52:58 +0000
Unable to connect....
View Count: 563
| [2019-10-26 00:34:42] |
| User703334 - Posts: 59 |
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The little yellow window in the bottom left hand corner is stuck on "connecting.............." How do I get connected? |
| [2019-10-26 08:21:01] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog ---- Also refer to: Avoiding Trading Server Downtime over Weekend and During Market Closing Times. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-26 08:21:09
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