Support Board
Date/Time: Mon, 03 Feb 2025 04:40:06 +0000
Market Depth not working
View Count: 1084
| [2019-10-23 16:28:03] |
| User684531 - Posts: 4 |
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Hi, I'm currently working on a trial version (1997) of Sierra. The Market Depth Historical Graph study as well as the Bid&Ask Depth Bars are not displaying. I've enabled record market depth in symbol settings, reconnected but to no avail. I haven't paid for a data feed though. Could this be the problem? Thank you |
| [2019-10-23 17:09:26] |
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You do not have a data feed at this time which is providing market depth data. This is something we plan to be releasing in the next couple of weeks for the CME group of exchanges. Please check back then with us and we can extend your trial.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-23 17:10:07
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| [2019-10-23 20:16:59] |
| User766870 - Posts: 3 |
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I have an issue with Market Depth not displaying on Charts. It does show on the Sierra DOM and Market Depth window, just not on the charts. I also have an issue with the Number Bars not displaying. It was all working until 2 days ago. I have tried installing an older version after which it prompted me to reinstall the latest version with no change. Sierra Version 1997 Broker is Transact Date Time Of Last Edit: 2019-10-23 20:25:04
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 Market Depth.jpg / V - Attached On 2019-10-23 20:13:53 UTC - Size: 386.16 KB - 340 views Number bars.jpg / V - Attached On 2019-10-23 20:14:08 UTC - Size: 378.98 KB - 336 views |
| [2019-10-23 21:56:32] |
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You need to be using the Advanced Sierra Chart service package 5. Contact Transact about changing to that service package.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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