Support Board
Date/Time: Wed, 12 Mar 2025 23:55:16 +0000
Chart Replay
View Count: 781
[2019-10-15 16:07:02] |
markuz - Posts: 90 |
hey guys our trader is experiencing fills while using the chart replay well outside the current market price and was curious if you could see if something looks off from his log (attached). client: I have included a screen shot of the chart, the activity log, the replay box and the message log. There are four trades on this replay- the last one was recorded correctly. The first three recorded buys or sells completely away from where the market was trading. This does not only happen on replay, if I am sim trading in real time it also happens. It also happens if I manually enter trades rather than using auto trade. Thank you for your help. please let me now what you suggest. |
Private File |
[2019-10-15 18:31:32] |
|
It sounds like there is a problem with the bid and ask prices. We need all of the lines from the trade activity log for one of the orders that did not fill at an expected price. Instructions: Trade Activity Log: Providing Trade Activity Log Data Lines to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-10-16 18:05:10] |
markuz - Posts: 90 |
is the attached correct?
|
![]() |
[2019-10-16 18:28:32] |
|
No, not really. We cannot see what we need there. We need it in a plain text format and just the lines for the particular order that has a fill which is off of normal.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-10-16 20:00:01] |
markuz - Posts: 90 |
ActivityType DateTime Symbol OrderActionSource InternalOrderID ServiceOrderID OrderType Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID HighDuringPosition LowDuringPosition Note AccountBalance Order 2019-10-01 10:00:50.114 [Sim]ESZ9 Trade simulation fill. Bid: 2984.25 Ask: 3048.50 Last: 2985.00 215369 215369 Trailing Stop 1 Buy 2985.00 Filled 3048.50 1 Sim1 Close 215368 -1 Fill 2019-10-01 10:00:50.115 [Sim]ESZ9 Trade simulation fill. Bid: 2984.25 Ask: 3048.50 Last: 2985.00 215369 215369 Trailing Stop 1 Buy 2985.00 Filled 3048.50 1 Sim1 Close 215368 215369.1 2985.00 2983.00 |
[2019-10-16 22:55:03] |
|
This is what we suspected. The Ask price is not correct: Bid: 2984.25 Ask: 3048.50 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: