Support Board
Date/Time: Sun, 02 Feb 2025 22:10:40 +0000
Upgrade from version 1656 to 1996, Custom studies no longer supported
View Count: 629
[2019-10-07 12:19:20] |
User731787 - Posts: 5 |
I have been using custom studies from eminimethods for about two years but was forced to upgrade to the current version of SC by CQG. Now it says two studies not supported? Any suggestions Error: The advanced custom study C:\SierraChart\Data\noname.dll version is unsupported. | 2019-10-07 06:46:12.541 * Software version: 1996 32-bit | 2019-10-07 07:16:38.965 Enabled for: Sierra Chart Historical Data Service. | 2019-10-07 07:16:38.965 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-10-07 07:16:38.965 Current selected Data/Trading service: CQG WebAPI | 2019-10-07 07:16:38.965 Custom symbol settings values: disabled | 2019-10-07 07:16:38.965 Chart Update Interval: 500 | 2019-10-07 07:16:38.965 Intraday Data Storage Time Unit: 0 | 2019-10-07 07:16:38.965 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-10-07 07:16:38.965 2019-10-07 07:16:38 Local computer time | 2019-10-07 07:16:38.965 2019-10-07 12:16:38 Local computer time in UTC | 2019-10-07 07:16:38.965 2019-10-07 07:16:38 Local computer time in SC Time Zone | 2019-10-07 07:16:38.965 2019-10-07 11:47:48 Server time in UTC | 2019-10-07 07:16:38.966 Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-10-07 07:16:38.966 Program path: C:\SierraChart\ | 2019-10-07 07:16:38.966 Data Files path: C:\SierraChart\Data\ | 2019-10-07 07:16:38.966 OS Version Number: 10.0 | 2019-10-07 07:16:38.966 Locale Setting: C | 2019-10-07 07:16:38.966 DLLs: noname.dll, total.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-10-07 07:16:38.966 |
[2019-10-08 02:10:04] |
Sierra Chart Engineering - Posts: 104368 |
Contact the developer of those custom studies and have them recompile them for the current version of Sierra Chart. This is all they need to do.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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