Support Board
Date/Time: Sun, 02 Feb 2025 23:08:34 +0000
Incorrect volume mapping in cluster
View Count: 621
| [2019-10-02 15:32:27] |
| User21912 - Posts: 3 |
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When you connect to a terminal through the Interactive Brokers API, the volume in the cluster is not correctly rejected. It happens on all instruments. What could be the problem? https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=31902 https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=31903 |
| [2019-10-02 20:05:41] |
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You need to use this data feed and not Interactive Brokers data: Denali Exchange Data Feed Once you get set up with this data feed, re-download the data for all of the symbols: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-02 20:06:35
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