Support Board
Date/Time: Sun, 02 Feb 2025 20:45:09 +0000
[Programming Help] - Problem uploading Chart files into Chartbook
View Count: 740
| [2019-09-30 10:20:05] |
| User621022 - Posts: 3 |
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I am a new Sierra user having problems loading a chart file into the chartbook. I saved the file on my desktop and My Documents for download but I keep getting "File was not found" when I try to upload to Sierra chart book. Can you please help. Loftus |
| [2019-09-30 11:38:49] |
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If you are referring to using a Chartbook from some other source, then follow through the instructions here: Chartbooks (Workspaces): Using a Chartbook Provided by Sierra Chart Support This is for using a Chartbook from the Support Board but can also is applicable using a Chartbook from any other source. Also be aware of the filesharing feature as another way to get the Chartbook: File Sharing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-01 08:57:43] |
| User621022 - Posts: 3 |
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I cannot find the link shown. I need to upload a chart file from an outside source.
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| [2019-10-01 12:43:42] |
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Attach the Chartbook here following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-01 14:11:06] |
| User621022 - Posts: 3 |
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I have sent the Window's Log via Send For Analysis.
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