Support Board
Date/Time: Sun, 02 Feb 2025 19:48:36 +0000
Close Account
View Count: 625
| [2019-09-29 12:17:07] |
| User632762 - Posts: 1 |
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Good day, I want to close my sierra account. How do I proceed? |
| [2019-09-29 16:58:42] |
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If the reason for cancellation is due to a problem that you are having, then we can try to help resolve it using Remote Assistance. If there is some feature needed, then let us know what it is and we will see how we can help you with that as well. If the reason for cancellation is not due to either of the above, then understand there is *no* automatic billing to a credit or debit card. If you do not wish to continue to use the Sierra Chart software and services, make sure activated services are not set to renew: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures If you have a Services Balance in excess of 15 USD, you may request a refund or it can remain on your balance for future use. Thank you for using Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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