Support Board
Date/Time: Sun, 24 Nov 2024 23:38:10 +0000
PROBLEM WITH VOLUME BASED CHART FOR ES ROLLOVER
View Count: 1616
| [2013-12-13 13:24:39] |
| DAVID SUDDUTH JR - Posts: 34 |
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SIERRA SUPPORT- I am using Sierra real time data on my charts. I checked off box "Automatically Rollover Futures Symbol" in chart settings. This has affected my volume charts. attached is what my chart looked like for symbol ESZ3 December contract for ES and what it looks like once auto rollover took place for volume based charts ESH4 March contract. what can I do to fix this for march contract? as you can see it bunches up the chart for March and I am not able to widen the chart. |
Attachment Deleted.  ESZ3 DECEMBER ES VOLUME CHART.JPG / V - Attached On 2013-12-13 13:23:28 UTC - Size: 2.04 MB - 527 views ESH4 MARCH ES VOLUME CHART.JPG / V - Attached On 2013-12-13 13:23:46 UTC - Size: 1.83 MB - 494 views |
| [2013-12-13 17:18:40] |
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The proper way to post an image is by following the instructions here: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image We do not know what kind of chart configuration you have. Looks like possibly you want to reset the scale with Chart >> Reset Scales. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-13 17:29:46] |
| DAVID SUDDUTH JR - Posts: 34 |
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SIERRA CHARTS= This is a 15,000 volume chart. December contact is fine, when it rolls to March contact it looks like the pic i posted. there is no way of adjusting i have found. this DOES NOT do this for time based charts, only volume based charts. |
| [2013-12-13 17:48:24] |
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We are not understanding the chart configuration you have. Looks like you are overlaying one chart on another chart. We recommend opening a new chart by using File >> Find Symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-13 17:48:40
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| [2013-12-13 17:50:29] |
| DAVID SUDDUTH JR - Posts: 34 |
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Lets do a remote to my computer, i will show you. let me know costs, i will pay for doing this. David |
| [2013-12-13 19:45:40] |
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This is .58 per minute. We will have to see if someone would be available today to help you with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-13 20:08:13] |
| DAVID SUDDUTH JR - Posts: 34 |
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OK Lets do it! its 2:08pm my time, i leave at 5pm
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| [2013-12-13 20:23:02] |
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I just called and left a message. Let us know when would be a good time to call back.
Sierra Chart Support |
| [2013-12-13 20:34:41] |
| DAVID SUDDUTH JR - Posts: 34 |
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Hello, I litterly just stepped away from my desk. please call back! |
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