Support Board
Date/Time: Sun, 02 Feb 2025 17:11:59 +0000
Trade Order Error
View Count: 625
| [2019-09-16 16:35:48] |
| User780557 - Posts: 1 |
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Hello, can you help me please. I can not trade in ES Micro. it always comes the same error message: Unable to submit without security definition. Try again https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=31507 |
| [2019-09-16 19:21:18] |
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Could you open a chart for ES Micro. And then follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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