Support Board
Date/Time: Sun, 02 Feb 2025 16:56:15 +0000
NOT CONNECTING
View Count: 907
| [2019-09-16 14:29:14] |
| User618311 - Posts: 1 |
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Reading Internal Order ID file. | 2019-09-16 07:04:41.547 Reading Trade Orders file. | 2019-09-16 07:04:42.213 Reading Trade Positions file. | 2019-09-16 07:04:42.216 Reading Account Balance file. | 2019-09-16 07:04:42.220 UDPListener (1384). Port 22904 | Listening on UDP port 22904. | 2019-09-16 07:04:42.352 Software version: 1978 32-bit | 2019-09-16 07:04:42.352 Usage end date: 2019-10-11 | 2019-09-16 07:04:42.353 Enabled for: Sierra Chart Historical Data Service. | 2019-09-16 07:04:42.353 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-09-16 07:04:42.353 Current selected Data/Trading service: IQFeed | 2019-09-16 07:04:42.353 Custom symbol settings values: enabled | 2019-09-16 07:04:42.353 Chart Update Interval: 500 | 2019-09-16 07:04:42.353 Intraday Data Storage Time Unit: 0 | 2019-09-16 07:04:42.353 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2019-09-16 07:04:42.353 2019-09-16 06:04:42 Local computer time | 2019-09-16 07:04:42.353 2019-09-16 05:04:42 Local computer time in UTC | 2019-09-16 07:04:42.353 2019-09-16 07:04:42 Local computer time in SC Time Zone | 2019-09-16 07:04:42.353 2019-09-16 05:04:39 Server time in UTC | 2019-09-16 07:04:42.353 Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-09-16 07:04:42.353 Program path: C:\SierraChart\ | 2019-09-16 07:04:42.353 Data Files path: C:\SierraChart\Data\ | 2019-09-16 07:04:42.353 OS Version Number: 10.0 | 2019-09-16 07:04:42.354 Locale Setting: C | 2019-09-16 07:04:42.354 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-09-16 07:04:42.355 Checking for new symbol settings. Requested symbol settings MD5 for service code dtn. Request ID: 1. | 2019-09-16 07:04:42.356 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-09-16 07:04:42.471 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-09-16 07:04:42.503 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-09-16 07:04:42.504 Symbol settings MD5 received. Request ID: 1. | 2019-09-16 07:04:42.554 Symbol settings are up-to-date for dtn. | 2019-09-16 07:04:42.554 Received 5 login tokens. | 2019-09-16 07:04:42.590 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-09-16 07:04:42.840 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-09-16 07:04:42.873 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-09-16 07:04:42.874 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-09-16 07:04:44.355 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-09-16 07:04:44.356 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-09-16 07:04:44.805 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-09-16 07:04:44.836 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-09-16 07:04:44.836 IQFeed | Connecting. | 2019-09-16 13:04:17.716 IQFeed | Starting interface software. | 2019-09-16 13:04:17.716 IQFeed | Connecting to Admin port 9300 | 2019-09-16 13:04:17.777 Socket (1) | Creating socket. | 2019-09-16 13:04:17.777 Socket (1) | Connecting to IP: 127.0.0.1. | 2019-09-16 13:04:17.778 Socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-09-16 13:04:18.785 * IQFeed | Disconnected from Admin port. | 2019-09-16 13:04:18.786 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-09-16 13:04:18.786 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-16 13:04:18.786 Socket (1) | Closed. | 2019-09-16 13:04:18.786 IQFeed | Disconnected. | 2019-09-16 13:04:18.802 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-16 13:04:18.802 IQFeed | Connecting. | 2019-09-16 13:06:18.800 IQFeed | Starting interface software. | 2019-09-16 13:06:18.800 IQFeed | Connecting to Admin port 9300 | 2019-09-16 13:06:18.866 Socket (1) | Creating socket. | 2019-09-16 13:06:18.866 Socket (1) | Connecting to IP: 127.0.0.1. | 2019-09-16 13:06:18.866 Socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-09-16 13:06:19.885 * IQFeed | Disconnected from Admin port. | 2019-09-16 13:06:19.885 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-09-16 13:06:19.885 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-16 13:06:19.885 Socket (1) | Closed. | 2019-09-16 13:06:19.885 IQFeed | Disconnected. | 2019-09-16 13:06:19.887 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-16 13:06:19.887 IQFeed | Connecting. | 2019-09-16 13:08:19.886 IQFeed | Starting interface software. | 2019-09-16 13:08:19.886 IQFeed | Connecting to Admin port 9300 | 2019-09-16 13:08:19.962 Socket (1) | Creating socket. | 2019-09-16 13:08:19.962 Socket (1) | Connecting to IP: 127.0.0.1. | 2019-09-16 13:08:19.962 Socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-09-16 13:08:20.963 * IQFeed | Disconnected from Admin port. | 2019-09-16 13:08:20.963 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-09-16 13:08:20.963 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-16 13:08:20.963 Socket (1) | Closed. | 2019-09-16 13:08:20.963 IQFeed | Disconnected. | 2019-09-16 13:08:20.970 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-16 13:08:20.970 IQFeed | Connecting. | 2019-09-16 13:10:20.966 IQFeed | Starting interface software. | 2019-09-16 13:10:20.966 IQFeed | Connecting to Admin port 9300 | 2019-09-16 13:10:21.025 Socket (1) | Creating socket. | 2019-09-16 13:10:21.025 Socket (1) | Connecting to IP: 127.0.0.1. | 2019-09-16 13:10:21.025 Socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-09-16 13:10:22.034 * IQFeed | Disconnected from Admin port. | 2019-09-16 13:10:22.034 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-09-16 13:10:22.034 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-16 13:10:22.034 Socket (1) | Closed. | 2019-09-16 13:10:22.034 IQFeed | Disconnected. | 2019-09-16 13:10:22.048 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-16 13:10:22.048 IQFeed | Connecting. | 2019-09-16 13:12:22.046 IQFeed | Starting interface software. | 2019-09-16 13:12:22.046 IQFeed | Connecting to Admin port 9300 | 2019-09-16 13:12:22.113 Socket (1) | Creating socket. | 2019-09-16 13:12:22.113 Socket (1) | Connecting to IP: 127.0.0.1. | 2019-09-16 13:12:22.113 Socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-09-16 13:12:23.141 * IQFeed | Disconnected from Admin port. | 2019-09-16 13:12:23.141 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-09-16 13:12:23.141 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-16 13:12:23.141 Socket (1) | Closed. | 2019-09-16 13:12:23.142 IQFeed | Disconnected. | 2019-09-16 13:12:23.143 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-16 13:12:23.143 IQFeed | Connecting. | 2019-09-16 13:14:23.137 IQFeed | Starting interface software. | 2019-09-16 13:14:23.138 IQFeed | Connecting to Admin port 9300 | 2019-09-16 13:14:23.198 Socket (1) | Creating socket. | 2019-09-16 13:14:23.198 Socket (1) | Connecting to IP: 127.0.0.1. | 2019-09-16 13:14:23.198 Socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-09-16 13:14:24.202 * IQFeed | Disconnected from Admin port. | 2019-09-16 13:14:24.203 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-09-16 13:14:24.203 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-16 13:14:24.203 Socket (1) | Closed. | 2019-09-16 13:14:24.203 IQFeed | Disconnected. | 2019-09-16 13:14:24.218 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-16 13:14:24.218 Date Time Of Last Edit: 2019-09-16 14:31:17
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| [2019-09-16 16:47:52] |
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You are using IQ Feed, therefore follow step number 11 here: DTN IQ Feed Data Service: Setup Instructions If that does not help, then you need to contact IQ Feed support. Please consider using one of these data feeds instead: Sierra Chart Exchange Data Feed Denali Exchange Data Feed The connection reliability is going to be much better along with historical data being served dramatically faster. And you will save a lot of money. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-16 16:49:38
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