Support Board
Date/Time: Sun, 02 Feb 2025 18:06:31 +0000
Auto trading and Acccount :no account specified error
View Count: 885
| [2019-09-16 03:23:29] |
| User556932 - Posts: 31 |
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Hi SC support I am on SC v 1983. FXCM is my broker, and I also use FXColo as a remote site (VPS?) Background: Was auto trading using the Trading System Based on Alert Condition functionality last Thurs Fri no problem while trading Ger30,US30, and SPX500. Performance was as expected. Problem: Today, initially Autotrading was not working on any of these names. I found a message on Trade Activity Log saying "Setting orders waiting for service update, as updated. Account : No account specified" . I tried re-booting VPS site several times. Now SPX500 functionality is working, but still can't autotrade US30 or Ger30. Have also just seen on Trade Service Log a message for US30 saying US30[M] 60 Min #2 | Automated Trading is disabled. Trade Action not performed. Select 'Trade >> Auto Trading Enabled - Global/Chart' to enable. | 2019-09-16 10:59:41.763 but please note Auto trading is enabled for both Global and Chart. Are you able to advise steps I can take to remedy both issues? Thanks in advance |
| [2019-09-16 11:16:35] |
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That first activity log message is not relevant. You just need to enable automated trading with these options: Trade Menu: Auto Trading Enabled - Global (Trade menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-16 11:17:19
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