Support Board
Date/Time: Sun, 02 Feb 2025 12:57:26 +0000
Fills not showing on charts depending on timeframe settings
View Count: 697
| [2019-09-04 19:32:53] |
| bfreis - Posts: 19 |
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Hello, There's a bug on the fill display. If I configure my intraday chart with a timeframe of, say, 5m, it correctly shows fills. If I then change the timeframe of the same chart to, say, 4-3pnf, or something like a 500dv, those fills disappear. Not only that bug happens, but it's also inconsistent: "eventually" (as in, in a seemingly random amount of time), those fills will appear on the charts they were not appearing. I also noticed that, even if the chart I'm looking at doesn't have the recent fills yet, the position and the average price seems to display correct. Thanks |
| [2019-09-05 01:37:12] |
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We are 100% certain there is no bug here. There simply could not be. There is some other explanation for what you are seeing. This is not anything that we would be able to reproduce ourselves. And furthermore, this is not an issue that anyone would ever report. This would seem to not be relevant, but refer to: Chart Trading and the Chart DOM: Misaligned Order Fill Markers on Charts Also check this particular setting: Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-05 01:38:30
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| [2019-09-05 01:42:42] |
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We are fairly sure the issue relates to this: Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu) Enter a starting date and do not keep that blank. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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