Support Board
Date/Time: Sun, 02 Feb 2025 13:04:32 +0000
TPO Setup
View Count: 796
[2019-09-02 17:47:46] |
iparalax - Posts: 4 |
Hi There - I loaded up a TPO chart file from a fellow trader since I wanted to use his settings. I updated the symbol since I am using a different data provider. However for some reason his TPO template is not loading up the data for me to display the TPO charts. It is possible for you to call me and walk me thru this please? Regards |
[2019-09-03 02:26:27] |
Sierra Chart Engineering - Posts: 104368 |
You need to change your Sierra Chart account to the Advanced service package: To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.
Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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