Support Board
Date/Time: Sun, 02 Feb 2025 08:40:28 +0000
Data feed
View Count: 561
| [2019-08-26 17:01:00] |
| User626407 - Posts: 1 |
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I paid for the Sierra Chart Real-Time and Historical Exchange Data Feed by the end of August. Unfortunately, I do not know why data is not collected. Can you help me? Thank you. Jiri Balada |
| [2019-08-26 17:36:54] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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