Support Board
Date/Time: Thu, 28 Nov 2024 11:24:59 +0000
Mini Dow
View Count: 1133
| [2019-08-26 14:18:01] |
| Gustavo - Posts: 74 |
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I subscribed to the "Dow Jones Indices" expecting I would be able to receive Mini Dow data. However, after loading F.US.YMU19 into my chart, I'm not getting updated streaming data. Can you please let me know what might be the problem? Thanks. |
| [2019-08-26 17:44:43] |
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That exchange fee is for cash indices: https://www.sierrachart.com/index.php?page=doc/RealTimeDataFeedsAvailableFromSierraChart.php#RealTimeIntradayCashIndexCharts You will want to activate the appropriate CBOT exchange here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-26 18:11:52] |
| Gustavo - Posts: 74 |
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What I need is the YM (mini DOW). So I went back and activated this: "Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts" which should include the mini DOW, but still, nothing. Can you provide some more direction as to which non-professional exchange (depth not needed) should I select?
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| [2019-08-26 18:20:22] |
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That is the correct exchange. At this point restart Sierra Chart. And enable the Force Login option: Sierra Chart - Software Login Instructions: Forced Login Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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