Support Board
Date/Time: Sun, 24 Nov 2024 22:37:36 +0000
Mr. Rob Ware
View Count: 1704
| [2013-12-09 15:36:00] |
| Robert A. Ware - Posts: 1 |
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Cannot download historical data from IB. I have performed a self-check. Software version: 996 | 2013-12-09 10:19:33 Current Service Package: 1 | 2013-12-09 10:19:33 Usage end date: 2013-12-31 | 2013-12-09 10:19:33 Active service: Interactive Brokers | 2013-12-09 10:19:33 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-12-09 10:19:33 2013-12-09 10:19:33 Local computer clock time | 2013-12-09 10:19:33 2013-12-09 15:19:33 GMT time | 2013-12-09 10:19:33 2013-12-09 10:19:33 Time zone adjusted time | 2013-12-09 10:19:33 Time difference to server time: 0 seconds. | 2013-12-09 10:19:33 Program path: C:\SierraChart\ | 2013-12-09 10:19:33 Data Files path: C:\SierraChart\Data\ | 2013-12-09 10:19:33 OS Version Number: 6.0 | 2013-12-09 10:19:33 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201312-GLOBEX.scid | 2013-12-09 10:19:39 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201312-GLOBEX.scid | 2013-12-09 10:19:39 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201312-GLOBEX.scid | 2013-12-09 10:19:39 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-12-09 10:19:39 The network socket is connected. | 2013-12-09 10:19:39 Using client version 46. Waiting for acceptance... | 2013-12-09 10:19:39 TWS server version: 67 | 2013-12-09 10:19:39 Connected to IB data and trade server. | 2013-12-09 10:19:39 IB Account information received. | 2013-12-09 10:19:39 Connected to IB Demo or Simulated account. | 2013-12-09 10:19:39 Next valid order ID: 1 | 2013-12-09 10:19:39 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2013-12-09 10:19:39 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2013-12-09 10:19:39 Next valid order ID: 1 | 2013-12-09 10:19:39 Starting updates for: ES-201312-GLOBEX | 2013-12-09 10:19:39 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-12-09 10:19:39 Subscribing to symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-12-09 10:19:39 HD Request # 1 - Downloading Intraday chart data for ES-201312-GLOBEX to the file ES-201312-GLOBEX.scid. Service: ib | 2013-12-09 10:19:39 HD Request # 1 - Requesting a total of 14 days and 0 seconds. | 2013-12-09 10:19:39 HD Request # 1 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1123200. | 2013-12-09 10:19:39 HD Request # 1 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-11-26 11:29:39 for ES-201312-GLOBEX | 2013-12-09 10:19:39 Message from IB: Error reading request:Message type -1. Unable to parse data. java.lang.NumberFormatException: For input string: "ES". IB Error Code: 320. Request ID: -1. | 2013-12-09 10:19:39 Socket closed. No error. | 2013-12-09 10:19:39 Connection to the external service has been lost. | 2013-12-09 10:19:39 HD Request # 1 - Download canceled. | 2013-12-09 10:19:39 Ignored Send call on socket based on current state. | 2013-12-09 10:19:39 Ignored Send call on socket based on current state. | 2013-12-09 10:19:39 Ignored Send call on socket based on current state. | 2013-12-09 10:19:39 Ignored Send call on socket based on current state. | 2013-12-09 10:19:39 HD Request # 1 - Received 0 records and wrote 0 records for ES-201312-GLOBEX | 2013-12-09 10:19:39 HD Request # 1 - Intraday download COMPLETE for ES-201312-GLOBEX | 2013-12-09 10:19:39 Disconnected from IB. | 2013-12-09 10:19:39 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-12-09 10:19:39 Date Time Of Last Edit: 2013-12-09 16:40:33
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| [2013-12-09 16:42:02] |
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Please contact Interactive Brokers at API@interactivebrokers.com. Let them know you are getting this message for a historical data request: Message from IB: Error reading request:Message type -1. Unable to parse data. java.lang.NumberFormatException: For input string: "ES". IB Error Code: 320. Request ID: -1. | 2013-12-09 10:19:39
They probably will need to see your TWS log file and will give you instructions on how to provide that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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