Support Board
Date/Time: Sun, 02 Feb 2025 07:05:40 +0000
Problem with SC DataFeed?
View Count: 620
| [2019-08-22 15:16:49] |
| drak33 - Posts: 20 |
|
Hello, is there any problem with SC DataFeed via InteractiveBrokers? Data are today "frozen", every minute shows the message: "Waiting to download historical data". I can't help myself. Where could be the problem? Thanks
|
| [2019-08-22 16:17:59] |
| |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: