Support Board
Date/Time: Sun, 24 Nov 2024 22:59:47 +0000
no data in CTS from 6-21 to 7-2
View Count: 1118
| [2013-12-08 17:19:53] |
| natanibz - Posts: 134 |
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Hello, i use CTS and there aren't data in intraday charts from 6-21 to 7-2 (2013). I use YM, NQ and ES. i have attached two images. Thanks |
 YM.CME_20131200_YMZ3.CME_E [C] 5 min #1 41616.715.png / V - Attached On 2013-12-08 17:18:47 UTC - Size: 67.57 KB - 373 views YM.CME_20131200_YMZ3.CME_E [C] 60 min #1 41616.714.png / V - Attached On 2013-12-08 17:19:01 UTC - Size: 64.98 KB - 428 views |
| [2013-12-08 19:52:37] |
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Update Sierra Chart by selecting Help >> Download Prerelease. After the update follow the steps 1, 2 and 11 here: http://www.sierrachart.com/index.php?l=doc/doc_ChartSettings.html#ContinuousFuturesContract If the data is still missing, this is a server issue that we cannot help with. You will need to contact CTS. When contacting CTS, do not use the Continuous Futures Contract feature and let them know specifically which data is missing from which market. And that you are using CTS FIX. You may be also interested in the new Sierra Chart Real-Time and Historical Futures Data Service: http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-08 19:55:57
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