Support Board
Date/Time: Sun, 02 Feb 2025 03:48:26 +0000
OVER MY 20 SYMBOLS?
View Count: 879
| [2019-08-14 13:32:31] |
| Yeager - Posts: 129 |
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Trying to get a gold chart and ladder up but the system is telling me I have over 20 symbols loaded? I only have 2 other markets CL and YM up.
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| [2019-08-14 16:48:00] |
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Refer to the documentation here about this: Chart Data and Chart Data Files: Reducing Number of Symbols Being Tracked by Sierra Chart (Reducing Number of Symbols Being Tracked by Sierra Chart) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-14 16:58:33
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| [2019-08-16 18:43:44] |
| Yeager - Posts: 129 |
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I have gone through the process and have only 1 symbol loading CLV19 and the DTS window still tells me I have 38 symbols loaded with only 1 instance running.
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| [2019-08-16 18:56:38] |
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Refer to: Chart Data and Chart Data Files: Cleaning Up Old and Unused Symbols for Efficiency (Cleaning Up Old and Unused Symbols for Efficiency) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-16 18:57:03
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| [2019-08-16 21:12:30] |
| Yeager - Posts: 129 |
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Is there a way that symbols from a closed chartbook could be loaded or cached from the prior migrated version of SC? I couldn't find any old symbols or charts open. The Chartbook only had CL symbol and multiple months. No other markets though. If there is a hidden quoteboard I cant find it either as I have closed any ones that I have found.
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| [2019-08-16 21:23:15] |
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No. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-19 12:13:32] |
| Yeager - Posts: 129 |
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I think it is solved as I had a quote board that was not bropught to the front however it seems that it was still referencing, despite it not been used. Here is the log anyhows. Let me know if there is anything you see. Best Software version: 1971 64-bit | 2019-08-19 13:10:52.108 Usage end date: 2019-10-29 | 2019-08-19 13:10:52.108 Enabled for: Advanced Features 2. | 2019-08-19 13:10:52.108 Enabled for: Sierra Chart Historical Data Service. | 2019-08-19 13:10:52.108 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2019-08-19 13:10:52.108 Enabled for exchange: INDEXES_DATA_BARCHART | 2019-08-19 13:10:52.108 Enabled for exchange: CME (Trading Account Required) | 2019-08-19 13:10:52.108 Enabled for exchange: CBOT (Trading Account Required) | 2019-08-19 13:10:52.108 Enabled for exchange: COMEX (Trading Account Required) | 2019-08-19 13:10:52.108 Enabled for exchange: NYMEX (Trading Account Required) | 2019-08-19 13:10:52.108 Received 1 data feed usernames. | 2019-08-19 13:10:52.108 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-08-19 13:10:52.108 Current selected Data/Trading service: CQG FIX Trading | 2019-08-19 13:10:52.108 Custom symbol settings values: disabled | 2019-08-19 13:10:52.108 Chart Update Interval: 10 | 2019-08-19 13:10:52.108 Intraday Data Storage Time Unit: 1 | 2019-08-19 13:10:52.108 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2019-08-19 13:10:52.108 2019-08-19 13:10:52 Local computer time | 2019-08-19 13:10:52.108 2019-08-19 12:10:52 Local computer time in UTC | 2019-08-19 13:10:52.108 2019-08-19 13:10:52 Local computer time in SC Time Zone | 2019-08-19 13:10:52.108 2019-08-19 11:53:12 Server time in UTC | 2019-08-19 13:10:52.108 Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-08-19 13:10:52.108 Program path: D:\Sierra Chart\ | 2019-08-19 13:10:52.108 Data Files path: D:\Sierra Chart\Data\ | 2019-08-19 13:10:52.108 OS Version Number: 10.0 | 2019-08-19 13:10:52.108 Locale Setting: C | 2019-08-19 13:10:52.108 DLLs: HT_StratGuide.dll, Trade29CustomStudies.dll, Trade29CustomStudies_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-08-19 13:10:52.109 |
| [2019-08-19 17:56:58] |
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There is nothing useful in this Message Log related to the question.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-19 17:57:09
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