Support Board
Date/Time: Sun, 24 Nov 2024 23:11:48 +0000
DPL not updating and price of trade entry box does not show on screen since update to new versio
View Count: 1358
| [2013-12-06 18:10:17] |
| VF55262 - Posts: 9 |
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Since upgrading to the new version this morning, my DPL in upper left corner of screen does not update. Also, the box that shoes my trade entry price just shows my trade and then it does not stay on the screen. Please advise. Thank you.
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| [2013-12-06 18:20:41] |
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What is the symbol of the chart or trade DOM? Make sure you have Global Settings >> Data/Trade Service Settings >> Use CME Gateway for CBOT Symbols enabled. Go to Trade >> Trade Orders and Positions >> Positions. Do you see the position listed there? If so, what is the symbol of it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-06 18:24:06] |
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We see the problem. We need to work on a solution to this. Please give us about an hour.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-06 18:36:45] |
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We will have a new release out 1060 in about 15 minutes. We will update the thread when this is done. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-06 19:20:01] |
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Version 1060 is now available. Update Sierra Chart by selecting Help >> Download Current Version. Make sure that your CBOT symbols use the CME exchange suffix. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-06 19:20:48
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