Support Board
Date/Time: Sun, 24 Nov 2024 23:04:56 +0000
Source Chart
View Count: 1242
| [2013-12-06 17:04:45] |
| gmorgan111 - Posts: 121 |
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I run a source chart with DTN IQ for data and my destination chart I use rithmic for my trading. I have both charts running but I never opened my charts on the source chart while running my charts on my destination chart. Now I find that I have to open and run my charts in the source chart so my TF chart in my destination chart will update. For some reason now my Tf chart in my destination chart will not update unless the same chart is running in the source chart. Is this correct? I thought you did not need to have the charts open in the source chart for the charts in the destination to update? Thanks |
| [2013-12-06 17:25:39] |
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You should not need to open the charts in the source copy of Sierra Chart. We will test this and see what the problem is.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-07 01:55:16] |
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Make sure both your source and destination copy versions are the same. We did some testing and do not observe this problem. How do you have Global Settings >> Data/Trade Service Settings >> Use Non-Chart Data from Remote Instances set? It should be enabled for the fastest transfer of data between the two copies of Sierra Chart. We also have begun to offer our own Real-time and historical futures data feed which is integrated with all trading services. We currently offer the CME and are working on ICE and EUREX. So we recommend once the ICE is available that you switch over to it. Here is the information about it: http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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