Support Board
Date/Time: Sat, 01 Feb 2025 21:42:40 +0000
EXCHANGES
View Count: 883
| [2019-08-01 16:38:00] |
| John Ara - Posts: 125 |
|
Please let me know if I can cancel Sierra data for August today (August 1st) and keep the money in my account. I am referring to: 'Exchange Data Feed Features and Exchanges Monthly Cost:30.25 USD' I just forgot to act yesterday. Thank you. |
| [2019-08-01 19:01:36] |
| |
|
No. These are nonrefundable charges. We are liable to the exchange and to Barchart for these costs.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-02 23:35:22] |
| John Ara - Posts: 125 |
|
If I decide to not to use sierra data and exchanges, Please let me know If still I should pay $25 for 'Real-Time Data Connection'? |
| [2019-08-02 23:46:29] |
| |
|
No you do not need to pay this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-03 00:09:58] |
| John Ara - Posts: 125 |
|
When entering a trade, I select 'Use Attached orders' in trading window to activate my OCO's. Then I need two things happen automatically: 1- Deselect 'Use Attached orders' 2- Number of orders be lowered to 1 and then be back to first setting. Please let me know if this is possible in sierra? |
| [2019-08-03 09:05:58] |
| |
|
No this is not supported directly in this way. But you can create different Trade Window configurations and easily switch between them. Refer to: Basic Trading and the Trade Window: Using and Changing Between Different Trade Window and Attached Orders Configurations Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-03 09:06:04
|
To post a message in this thread, you need to log in with your Sierra Chart account: