Support Board
Date/Time: Sat, 01 Feb 2025 22:44:40 +0000
Sierra Chart Freezing, Not Loading
View Count: 630
| [2019-07-31 12:21:56] |
| Michael W - Posts: 20 |
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I have a configuration that is freezing and not loading. Every time I switch to Sim or make any changes on chart #6 in Chartbook TRADEPRO Chartbook-ESnew my system locks and cycles for many minutes. I am thinking there is a problem in the chart. It has 5 VWAPS, in other configurations it does not do this. I am also going to send the log file for analysis. I have read the instructions and I hope I am doing it the right way. Thank you for your help.
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| [2019-07-31 17:36:57] |
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We want you to run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode For more information about this issue, refer to help topic 17: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-31 17:38:57
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| [2019-08-05 15:14:25] |
| Michael W - Posts: 20 |
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Ok thank you... I have started in safe mode and there are a number of studies missing... how to proceed?
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| [2019-08-05 17:32:07] |
| Michael W - Posts: 20 |
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hey guys, I got it figured out, it was all in chart number 6, rebuilt it from scratch and everything is snappy now... Thanks
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