Support Board
Date/Time: Sun, 24 Nov 2024 23:04:24 +0000
missing data in downloads
View Count: 1281
| [2013-12-05 09:11:21] |
| Don H - Posts: 31 |
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installed new version but on historical data downloads all charts are missing periods of intraday data, not getting everything, for instance spox data skips from 1125 12.04 to 0003 12.5 . all downloaded Software version: 1058 | 2013-12-05 08:56:01 Usage end date: 2014-01-10 | 2013-12-05 08:56:01 Enabled for: Sierra Chart Historical Data Service. | 2013-12-05 08:56:01 Active service: SC Forex Data (FXCM) | 2013-12-05 08:56:01 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2013-12-05 08:56:01 2013-12-05 03:56:01 Local computer clock time | 2013-12-05 08:56:01 2013-12-05 08:56:01 GMT time | 2013-12-05 08:56:01 2013-12-05 08:56:01 Time zone adjusted time | 2013-12-05 08:56:01 Time difference to server time: 6 seconds. | 2013-12-05 08:56:01 Program path: C:\SierraChart\ | 2013-12-05 08:56:01 Data Files path: C:\SierraChart\Data\ | 2013-12-05 08:56:01 OS Version Number: 6.1 | 2013-12-05 08:56:01 Checking for new symbol settings for scfxcm | 2013-12-05 08:56:01 SC Forex Data (FXCM): Connecting to the market data server. ds4.sierracharts.com:443 | 2013-12-05 08:56:06 SC Forex Data (FXCM) - Local market data port: 0 | 2013-12-05 08:56:06 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2013-12-05 08:56:06 The network socket is connected. | 2013-12-05 08:56:06 SC Forex Data (FXCM): Connected to market data server. Now authorizing. | 2013-12-05 08:56:06 SC Forex Data (FXCM): Connected to market data server. | 2013-12-05 08:56:06 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 : Array is unallocated. | 2013-12-05 08:58:54 Array message repeat count limit reached. | 2013-12-05 08:58:54 SC Forex Data (FXCM) - Starting real-time market data updates for: SPX500 | 2013-12-05 08:58:56 HD Request # 2 - Downloading Intraday chart data for SPX500 to the file SPX500.scid. Service: fxcm | 2013-12-05 08:58:56 HD Request # 2 - Last Date-Time in file: 2013-12-05 08:44:28.0 | 2013-12-05 08:58:56 HD Request # 2 - Using server: ds5.sierracharts.com port 10149 | 2013-12-05 08:58:56 SC Forex Data (FXCM) - Starting real-time market data updates for: USOil | 2013-12-05 08:58:56 SC Forex Data (FXCM) - Starting real-time market data updates for: EURUSD | 2013-12-05 08:58:56 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-12-05 08:58:56 The network socket is connected. | 2013-12-05 08:58:57 HD Request # 2 - Sending historical data logon request message. | 2013-12-05 08:58:57 HD Request # 2 - Requesting up to 93 days of Intraday data. Record interval: 1 | 2013-12-05 08:58:57 HD Request # 2 - Decompressing data. | 2013-12-05 08:58:57 HD Request # 2 - Receiving Intraday data for SPX500 starting at 2013-12-05 08:44:28 | 2013-12-05 08:58:57 HD Request # 2 - Timestamp of first Intraday data file record written: 2013-12-05 08:44:28 | 2013-12-05 08:58:57 The network socket for historical data has been closed. | 2013-12-05 08:58:57 HD Request # 2 - Received 22 records from 2013-12-05 08:44:28 to 2013-12-05 08:57:49 (13.3 minutes) and wrote 22 records for SPX500 | 2013-12-05 08:58:57 HD Request # 2 - Intraday download COMPLETE for SPX500 | 2013-12-05 08:58:57 Real-time Intraday chart data file updates started for SPX500 | 2013-12-05 08:58:57 HD Request # 3 - Downloading Intraday chart data for USOil to the file USOil.scid. Service: fxcm | 2013-12-05 08:58:57 HD Request # 3 - Last Date-Time in file: 2013-12-05 08:45:32.0 | 2013-12-05 08:58:57 HD Request # 3 - Using server: ds3.sierracharts.com port 10149 | 2013-12-05 08:58:57 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-12-05 08:58:57 The network socket is connected. | 2013-12-05 08:58:57 HD Request # 3 - Sending historical data logon request message. | 2013-12-05 08:58:57 HD Request # 3 - Requesting up to 93 days of Intraday data. Record interval: 1 | 2013-12-05 08:58:58 HD Request # 3 - Decompressing data. | 2013-12-05 08:58:58 HD Request # 3 - Receiving Intraday data for USOil starting at 2013-12-05 08:45:32 | 2013-12-05 08:58:58 HD Request # 3 - Timestamp of first Intraday data file record written: 2013-12-05 08:45:32 | 2013-12-05 08:58:58 The network socket for historical data has been closed. | 2013-12-05 08:58:58 HD Request # 3 - Received 83 records from 2013-12-05 08:45:32 to 2013-12-05 08:58:49 (13.3 minutes) and wrote 83 records for USOil | 2013-12-05 08:58:58 HD Request # 3 - Intraday download COMPLETE for USOil | 2013-12-05 08:58:58 Real-time Intraday chart data file updates started for USOil | 2013-12-05 08:58:58 HD Request # 4 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2013-12-05 08:58:58 HD Request # 4 - Last Date-Time in file: 2013-12-05 08:46:10.0 | 2013-12-05 08:58:58 HD Request # 4 - Using server: ds4.sierracharts.com port 10149 | 2013-12-05 08:58:58 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2013-12-05 08:58:58 The network socket is connected. | 2013-12-05 08:58:58 HD Request # 4 - Sending historical data logon request message. | 2013-12-05 08:58:58 HD Request # 4 - Requesting up to 93 days of Intraday data. Record interval: 1 | 2013-12-05 08:58:58 HD Request # 4 - Decompressing data. | 2013-12-05 08:58:59 HD Request # 4 - Receiving Intraday data for EURUSD starting at 2013-12-05 08:46:10 | 2013-12-05 08:58:59 HD Request # 4 - Timestamp of first Intraday data file record written: 2013-12-05 08:46:10 | 2013-12-05 08:58:59 The network socket for historical data has been closed. | 2013-12-05 08:58:59 HD Request # 4 - Received 440 records from 2013-12-05 08:46:10 to 2013-12-05 08:58:52 (12.7 minutes) and wrote 440 records for EURUSD | 2013-12-05 08:58:59 HD Request # 4 - Intraday download COMPLETE for EURUSD | 2013-12-05 08:58:59 Real-time Intraday chart data file updates started for EURUSD | 2013-12-05 08:58:59 Starting updates for: EURUSD-BIDASK | 2013-12-05 08:58:59 HD Request # 5 - Downloading Intraday chart data for EURUSD-BIDASK to the file EURUSD-BIDASK.scid. Service: fxcm | 2013-12-05 08:58:59 HD Request # 5 - Last Date-Time in file: 2013-12-05 08:46:10.0 | 2013-12-05 08:58:59 HD Request # 5 - Using server: ds5.sierracharts.com port 10149 | 2013-12-05 08:58:59 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-12-05 08:58:59 The network socket is connected. | 2013-12-05 08:58:59 HD Request # 5 - Sending historical data logon request message. | 2013-12-05 08:58:59 HD Request # 5 - Requesting up to 93 days of Intraday data. Record interval: 1 | 2013-12-05 08:58:59 HD Request # 5 - Decompressing data. | 2013-12-05 08:58:59 HD Request # 5 - Receiving Intraday data for EURUSD-BIDASK starting at 2013-12-05 08:46:10 | 2013-12-05 08:58:59 HD Request # 5 - Timestamp of first Intraday data file record written: 2013-12-05 08:46:10 | 2013-12-05 08:58:59 The network socket for historical data has been closed. | 2013-12-05 08:58:59 HD Request # 5 - Received 440 records from 2013-12-05 08:46:10 to 2013-12-05 08:58:53 (12.7 minutes) and wrote 440 records for EURUSD-BIDASK | 2013-12-05 08:58:59 HD Request # 5 - Intraday download COMPLETE for EURUSD-BIDASK | 2013-12-05 08:58:59 Real-time Intraday chart data file updates started for EURUSD-BIDASK | 2013-12-05 08:58:59 SC Forex Data (FXCM) - Starting real-time market data updates for: XAUUSD | 2013-12-05 09:03:11 HD Request # 6 - Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2013-12-05 09:03:11 HD Request # 6 - Last Date-Time in file: 2013-12-05 08:46:13.0 | 2013-12-05 09:03:11 HD Request # 6 - Using server: ds3.sierracharts.com port 10149 | 2013-12-05 09:03:11 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-12-05 09:03:11 The network socket is connected. | 2013-12-05 09:03:11 HD Request # 6 - Sending historical data logon request message. | 2013-12-05 09:03:11 HD Request # 6 - Requesting up to 93 days of Intraday data. Record interval: 1 | 2013-12-05 09:03:11 HD Request # 6 - Decompressing data. | 2013-12-05 09:03:11 HD Request # 6 - Receiving Intraday data for XAUUSD starting at 2013-12-05 08:46:13 | 2013-12-05 09:03:11 HD Request # 6 - Timestamp of first Intraday data file record written: 2013-12-05 08:46:13 | 2013-12-05 09:03:11 The network socket for historical data has been closed. | 2013-12-05 09:03:11 HD Request # 6 - Received 333 records from 2013-12-05 08:46:13 to 2013-12-05 09:02:57 (16.7 minutes) and wrote 333 records for XAUUSD | 2013-12-05 09:03:11 HD Request # 6 - Intraday download COMPLETE for XAUUSD | 2013-12-05 09:03:11 Real-time Intraday chart data file updates started for XAUUSD | 2013-12-05 09:03:11 and updated charts are missing chunks of data |
| [2013-12-05 09:46:04] |
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Follow the instructions in help topic 7.1 to re-download the data in each chart to fill in missing blocks of data: Http://www.sierrachart.com/index.php?l=doc/helpdetails7.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-05 09:46:29
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