Support Board
Date/Time: Sat, 01 Feb 2025 19:36:02 +0000
TT order rejection
View Count: 600
| [2019-07-29 15:59:13] |
| AKR - Posts: 523 |
|
Suddenly can not enter orders. But I can move my resting order. SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Margin or currency not defined for this product. Text: Parent order. Tag: 0_Simple Bracket.twconfig. Internal Order ID: xxxx. Service Order ID: xxxxx. Symbol: xxxxx_FUT_CME. Account: xxxxxx | 2019-07-29 17:51:02.056 * |
| [2019-07-29 15:59:59] |
| AKR - Posts: 523 |
|
works again. why ever.
|
| [2019-07-29 16:22:49] |
| SC Support - Posts: 1919 |
|
Hi Alexander, we have not heard this elsewhere yet, but we will investigate it.
Date Time Of Last Edit: 2019-07-29 18:07:14
|
| [2019-07-29 17:57:58] |
| |
|
This rejection is from TT: : Margin or currency not defined for this product.
If you see it again contact your broker. There is some setting they need to adjust on your account for that product to resolve. Only your broker can handle this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: