Support Board
Date/Time: Sat, 01 Feb 2025 19:35:26 +0000
Cant connect to stage 5 datafeed.
View Count: 1033
| [2019-07-28 20:21:14] |
| LisaGrace - Posts: 1 |
|
Hi, i have received a free trial from stage 5. As explained in their demo video, I choose the appropriate provider, enter the details required, however i get the error "connection event error: windows error code 10061: no connection could be made because the target machine actively refused it." What could be wrong? I seem to be copying pasting the right details, and selecting the right options, as described in their video https://www.youtube.com/watch?v=7CjObYHS2dI. Thank you.
|
| [2019-07-28 21:17:09] |
| |
|
After selecting File >> Connect to Data Feed, provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: