Support Board
Date/Time: Sun, 24 Nov 2024 23:06:28 +0000
historical download skipped message
View Count: 1280
| [2013-12-05 02:18:06] |
| Don H - Posts: 31 |
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downloaded newer version still get not ennabled message and get Software version: 830 | 2013-12-05 02:12:56 Current Service Package: 5 | 2013-12-05 02:12:56 Usage end date: 2014-01-10 | 2013-12-05 02:12:56 Sierra Chart Historical Data Service is included. | 2013-12-05 02:12:56 Active service: SC Forex Data (FXCM) | 2013-12-05 02:12:56 Time zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2013-12-05 02:12:56 Local computer clock: 2013-12-04 21:12:56 UTC: 2013-12-05 02:12:56 Time zone adjusted: 2013-12-05 02:12:56 | 2013-12-05 02:12:56 Program path: C:\SierraChart\ | 2013-12-05 02:12:56 Data Files path: C:\SierraChart\Data\ | 2013-12-05 02:12:56 OS Version Number: 6.1 | 2013-12-05 02:12:56 Connecting to the SC Forex Data (FXCM) server... | 2013-12-05 02:13:02 Using server: ds3.sierracharts.com, port 443 | 2013-12-05 02:13:02 Connected. Authorizing... | 2013-12-05 02:13:02 Connected to the SC Forex Data (FXCM) service. | 2013-12-05 02:13:02 Starting updates for: SPX500 | 2013-12-05 02:13:21 Downloads are not enabled. Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-12-05 02:13:21 Real-time intraday chart data file updates started for SPX500 | 2013-12-05 02:13:21 historical download skipped message |
| [2013-12-05 02:31:50] |
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Follow the instructions here to update to the latest version: http://www.sierrachart.com/index.php?l=doc/helpdetails24.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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