Support Board
Date/Time: Sun, 24 Nov 2024 23:10:38 +0000
data not downlading
View Count: 1190
| [2013-12-05 01:19:35] |
| Don H - Posts: 31 |
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Getting message download skipped and charts not updating. mesSoftware version: 830 | 2013-12-05 01:05:31 Current Service Package: 5 | 2013-12-05 01:05:31 Usage end date: 2014-01-10 | 2013-12-05 01:05:31 Sierra Chart Historical Data Service is included. | 2013-12-05 01:05:31 Active service: SC Forex Data (FXCM) | 2013-12-05 01:05:31 Time zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2013-12-05 01:05:31 Local computer clock: 2013-12-04 20:05:31 UTC: 2013-12-05 01:05:31 Time zone adjusted: 2013-12-05 01:05:31 | 2013-12-05 01:05:31 Program path: C:\SierraChart\ | 2013-12-05 01:05:31 Data Files path: C:\SierraChart\Data\ | 2013-12-05 01:05:31 OS Version Number: 6.1 | 2013-12-05 01:05:31 Connecting to the SC Forex Data (FXCM) server... | 2013-12-05 01:05:37 Using server: ds5.sierracharts.com, port 443 | 2013-12-05 01:05:37 Connected. Authorizing... | 2013-12-05 01:05:37 Connected to the SC Forex Data (FXCM) service. | 2013-12-05 01:05:37 Currently no data in file to display. Will start download and real-time updates. File: C:\SierraChart\Data\XAGUSD.scid | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 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unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is 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: Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 : Array is unallocated. | 2013-12-05 01:05:47 Array message repeat count limit reached. | 2013-12-05 01:05:47 Starting updates for: SPX500 | 2013-12-05 01:05:47 Downloads are not enabled. Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-12-05 01:05:47 Real-time intraday chart data file updates started for SPX500 | 2013-12-05 01:05:47 Starting updates for: US30 | 2013-12-05 01:05:47 Downloads are not enabled. Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-12-05 01:05:47 Real-time intraday chart data file updates started for US30 | 2013-12-05 01:05:47 Starting updates for: XAUUSD | 2013-12-05 01:05:47 Downloads are not enabled. Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-12-05 01:05:47 Real-time intraday chart data file updates started for XAUUSD | 2013-12-05 01:05:47 Starting updates for: XAGUSD | 2013-12-05 01:05:47 Downloads are not enabled. Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-12-05 01:05:47 Real-time intraday chart data file updates started for XAGUSD | 2013-12-05 01:05:47 Starting updates for: EURUSD | 2013-12-05 01:05:47 Downloads are not enabled. Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-12-05 01:05:47 Real-time intraday chart data file updates started for EURUSD | 2013-12-05 01:05:47 Starting updates for: USDJPY | 2013-12-05 01:05:47 Downloads are not enabled. Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-12-05 01:05:47 Real-time intraday chart data file updates started for USDJPY | 2013-12-05 01:05:47 Starting updates for: GBPUSD | 2013-12-05 01:05:47 Downloads are not enabled. Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-12-05 01:05:47 Real-time intraday chart data file updates started for GBPUSD | 2013-12-05 01:05:47 Starting updates for: USDCHF | 2013-12-05 01:05:47 Downloads are not enabled. Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-12-05 01:05:47 Real-time intraday chart data file updates started for USDCHF | 2013-12-05 01:05:47 Starting updates for: USOil | 2013-12-05 01:05:47 Downloads are not enabled. Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-12-05 01:05:47 Real-time intraday chart data file updates started for USOil | 2013-12-05 01:05:47 Starting updates for: BUND | 2013-12-05 01:05:47 Downloads are not enabled. Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-12-05 01:05:47 Real-time intraday chart data file updates started for BUND | 2013-12-05 01:05:47 Currently no data in file to display. Will start download and real-time updates. File: C:\SierraChart\Data\SPX500.scid | 2013-12-05 01:07:19 sage log says not ennabled but account is active. log is below |
| [2013-12-05 01:51:41] |
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You are running an older version. Update Sierra Chart by selecting Help >> Download Current Version. This will solve the problem.
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