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Date/Time: Sun, 24 Nov 2024 22:43:29 +0000



unhandled exception messages

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[2013-12-04 21:53:55]
Atlatyl - Posts: 19
I am getting these unhandled exception messages routinely over the last week...on both the current and the last version of the software...forces me to shut down the chartbook..it is not specific to any particular chartbook or charts...nothing has changed on my computer...been running sierra charts for years. Seems to happen randomly...not good while trading : / Restart doesn’t help. Running XP, pentium D CPU 2.80 GHz (2 CPUs)..1022MB RAM....help?
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[2013-12-04 22:56:05]
Sierra Chart Engineering - Posts: 104368
Are you running any custom studies?

If so, could you refer to help topic 17:
http://www.sierrachart.com/index.php?l=doc/helpdetails17.html#h17.1

If you still need help please attach your Chartbook. It can be attached privately so only we can view it. We will test the Chartbook. Here are the instructions:

https://www.sierrachart.com/index.php?l=PostingInformation.php#log

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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