Support Board
Date/Time: Sat, 01 Feb 2025 15:45:20 +0000
7-17 CQG Data Outage for ES, NQ, Cl
View Count: 691
| [2019-07-18 14:04:54] |
| User521610 - Posts: 9 |
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Hello, Yesterday it seems that over half a day's worth of data was cut out from our charts for the ES, NQ, and CL contracts. (Please see attached image) Has anyone else received similar issues? If not, can you please advise how to get this up and running? We have attempted to use the Edit menu to refresh all data on our charts, but the data outage still seems persistent. Thanks. Date Time Of Last Edit: 2019-07-18 14:05:42
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 3960b7f004613f7d4ae75ab28e675620f862f050.jpeg - Attached On 2019-07-18 14:03:38 UTC - Size: 101.98 KB - 267 views |
| [2019-07-18 15:48:18] |
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Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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