Support Board
Date/Time: Sat, 01 Feb 2025 18:59:58 +0000
session time issue with 1952
View Count: 1094
| [2019-07-17 22:15:30] |
| User753428 - Posts: 167 |
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updated to v.1952 and sessions times for all symbols have automatically switched to the 'Default' session start and end times after running 'Start Scan' for watchlist. even when Session Start and End times are set to 'Custom' time in Symbol Settings, clicking on 'Apply Global Symbol Settings' does not apply the 'Custom' session start/end times. Date Time Of Last Edit: 2019-07-17 23:40:58
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| [2019-07-18 00:01:06] |
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You need to enable Global Settings >> Symbol Settings >>Use Custom Symbol Settings Values.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-07-18 01:57:39] |
| User90125 - Posts: 715 |
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Is the setting for Global Settings >> Symbol Settings >>Use Custom Symbol Settings Values persistent between version changes? What I've read in the forum sticky post above titled "Upcoming changes to Symbol Settings" leads me to believe otherwise... This has actually caused a serious issue where some critical default Symbol Settings are getting overridden as custom settings.
Sierra Chart will need to ignore the existing custom symbol settings in the next release and we will provide instructions on how to manually restore those. Please advise. |
| [2019-07-18 20:24:06] |
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Is the setting for Global Settings >> Symbol Settings >>Use Custom Symbol Settings Values persistent between version changes? Yes. This was just a one time change when updating to 1952 until we work out a solution which we have and we will post about it tomorrow.In most cases there is not a problem with symbol settings for users. There are just some isolated issues. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-18 20:24:39
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| [2019-07-19 22:46:06] |
| User753428 - Posts: 167 |
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after updating to to 1953, all my previous custom symbol settings disappeared. is there a way to restore these or do i have to manually type them in all over again?
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| [2019-07-20 12:01:06] |
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Yes there is and we will post information about this later in the day. The settings are still preserved in the SymbolSettings folder.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-20 12:01:19
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| [2019-07-21 08:45:09] |
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Refer to the notes for 1953 here in regards to this: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer1953 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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