Support Board
Date/Time: Sat, 01 Feb 2025 15:45:01 +0000
keyboard shortcuts in 1951
View Count: 668
| [2019-07-17 05:35:45] |
| user8888 - Posts: 159 |
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how they work now? were working fine for me, all of them. Was using them a lot. Now not one seem to work. Not even F5 to open the chart settings. Should they be enabled somehow? Downgrading. Thank you. |
| [2019-07-17 06:07:59] |
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We do not observe any problems with keyboard shortcut's in this version. We need you to provide your KeyboardShortcuts.config file from the Sierra Chart installation folder. We will test it. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-17 06:09:40
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| [2019-07-17 06:23:47] |
| user8888 - Posts: 159 |
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Attached it is.
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Private File |
| [2019-07-17 08:49:49] |
| Acro - Posts: 441 |
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I second user8888's comments. None of my customised shortcuts work in 1951 |
| [2019-07-17 09:05:26] |
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We tested the keyboard shortcuts provided in post #3 and they all work correctly. No problems at all. So at this point we do not know what the cause is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-07-17 16:35:31] |
| user8888 - Posts: 159 |
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yes, thank you. By the way, all my charts are detached.
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| [2019-07-17 16:41:38] |
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The problem is with detached charts. We will have a new version out in about an hour which resolves this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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