Support Board
Date/Time: Sat, 01 Feb 2025 16:00:57 +0000
User Question - Rithmic
View Count: 573
| [2019-07-16 16:24:26] |
| |
|
hello i am having a problem with your platform updating rithmic i placed a few trades today successful ones only to find out that the trades where not logged or past onn how ever it works with rithmic there for i have lost money this issue needs to be sorted out. Sierra Chart Support |
| [2019-07-16 18:10:22] |
| |
|
It sounds like you were still in Simulation Mode. Ensure that there is not a checkmark next to Trade >> Trade Simulation Mode On to know for sure that you are in Live trading with Rithmic rather than Simulation Mode. Refer to the following documentation: Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-16 18:10:48
|
To post a message in this thread, you need to log in with your Sierra Chart account: